To the Patients and Families of Doctors of Children,
We are closely monitoring the local situation in regards to the COVID-19 global pandemic. We are following the CDC, Nebraska Department of Health, Lincoln-Lancaster County Health Department, UNMC and others. We have consulted with other pediatric groups from all areas of the country. We have done our best to adapt what we have learned into actionable steps to prioritize the safety of our patient families, our staff, and the Lincoln community.
Our immediate goal is to keep our office open to take care of your family. Even in the face of COVID-19, strep throat and ear infections will still need to be treated. Asthma and allergy season is on the horizon. Young children will continue to need check ups, babies will continue to need their vaccines and teenagers will need sports physicals.
To accomplish this, you will notice some changes:
We are screening every well and sick visit prior to entry into our clinical areas. We have created separate areas for patients with respiratory symptoms and those who are healthy. In addition, we have minimized use of the waiting room, taking patients to exam rooms quickly.
We may ask you to wait in your car and call us when you arrive. This allows us to manage the flow of patients and minimize exposures.
Telemedicine visits are now an option.
Our cleaning procedures are heightened. Exam rooms are cleaned thoroughly after every patient. Common areas are cleaned multiple times throughout the day. You may see some providers in scrubs, and we will be wearing masks. The masks keep us from spreading germs and the scrubs help to keep our families at home safe.
No one will come to work sick. This has always been the rule, but we may have more staff gone at the same time than usual. This may result in appointment cancellations or a change in provider at the last minute. Please be patient with us.
Stay calm. Stay safe. And, go wash your hands.